Status
All systems normal.
SP3 commits to 99.99% monthly uptime on the storage and access paths. This page summarises the current state. A richer real-time dashboard is served separately to customers from inside the console.
- Access Layer
- Operational
- Storage Layer
- Operational
- Encryption Layer
- Operational
- Transport (TLS 1.3)
- Operational
Service-level commitments
- 99.99% monthly uptime SLA across access and storage.
- Primary region: EU-West. Secondary region available on request for regulated workloads.
- Incident response: first human acknowledgement within 24 hours for any Sev-1 report.
- Planned maintenance is announced at least seven days ahead by email and on this page.
Incident history
No incidents to report at present.
Each resolved incident will be posted here within five working days of resolution, with a root-cause analysis and a list of every remediation actually deployed. We do not redact timing or impact.
Subscribing to updates
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